Account deletion
Delete your Trace AI account and eligible data.
Trace AI provides deletion inside the mobile app and through the signed web workspace. Deletion does not require Premium access.
Open public deletion supportOpen the owner-scoped controls
On mobile, open Settings, then choose Delete account. On the web, open the secure Settings workspace and sign in with the recovery account previously linked to your Trace owner.
Confirm the irreversible request
Trace AI asks for a destructive-action confirmation before it submits the authenticated request. Anonymous workspaces can be deleted only from the device or browser that still holds that private owner session.
What is deleted
Eligible Trace Profile data, public clues you supplied, scans, reports, review decisions, cleanup progress, exposure records, and removal-request draft metadata associated with that owner are removed. A signed account request also removes the Trace AI account.
What may remain separate
Store billing and subscription records are controlled by Apple or Google and must be managed in that store. Trace AI may retain only minimal records required for security, fraud prevention, or legal compliance, as described in the current published Privacy Policy.
Request deletion without the app
If you no longer have the app or cannot reach your signed workspace, use the public deletion support channel. Do not send scan contents, source links, passwords, receipts, or payment details. Support may ask for a minimal account-verification step before deleting owner-scoped data.
The production operator identity is supplied by the reviewed release configuration.
Review pre-release support optionsPre-release legal preview for product and staging QA. Production publication remains blocked until the reviewed copy digest, runtime disclosure version, and owner/legal approval reference match at build time.